Legal Note Online Dispute Resolution according to Art. 14 Abs. 1 ODR Regulation: The European Commission provides an online dispute resolution (ODR) platform accessible under http://ec.europa.eu/consumers/odr. Artgram is not willing or obligated to participate in dispute resolution proceedings before a consumer dispute resolution body (§ 36 (1) No. 1 of the German Act on Dispute Resolution in Consumer Matters (VSBG)).